Monitoring and Alerting


Complete visibility for proactive IT management

We use real-time endpoint health and performance data to generate context-rich alerts and launch automated workflows for more proactive IT management.

Monitor all your endpoints from anywhere

Drive proactive management through alerts

Deliver fully-automated remediation

Monitor all your endpoints from anywhere

Helios monitors all your endpoints from a single-pane-of-glass and creates custom alerts based on system health and performance.

  • Windows servers, workstations, and laptops
  • macOS servers, workstations, and laptops
  • Linux servers, workstations, and laptops
  • Hyper-V and VMWare hosts and guest VMs
  • Any SNMP-enabled devices
  • Cloud infrastructure

Drive proactive management through alerts

Helios notifies you when a managed endpoint needs attention so you can address issues faster. Leverage one of our 100+ monitoring templates or create your own monitors to notify you when the health or performance of an endpoint changes. Technicians can be notified of alerts in many ways:

  • In-app alerts
  • Mobile app push notifications
  • SMS text notifications
  • Email notifications
  • Slack or Teams notifications
  • PagerDuty notifications

fully-automated remediation

When a monitor is triggered, Helios gives you the ability to initiate automated workflows to remediate that issue. You can push notifications, generate a context-rich ticket, attempt remediation, and even reset the alert 100% automatically. Common use cases include:

  • Detecting an unauthorized application and removing it
  • Detecting a down service and restarting it
  • Creating a ticket when a server goes down
  • Alerting technicians when a user has failed authentication repeatedly

Learn how Helios can help your organization